What this policy covers
This policy explains the information Venxa handles, why it is needed and the controls available to you.
Your information and your controls
Information you choose to provide
Venxa may process account details, conversation content, optional birth-profile information, expert-booking context and files you deliberately share.
- Domain information stays scoped to the relevant agent.
- Experts receive only the context you approve.
- Temporary chats are not persisted to your Venxa account.
How information is used
Information is used to provide requested AI guidance, maintain conversations, support expert bookings, prevent misuse and improve product reliability.
Memory and personalization
Psychology uses bounded conversation context. Signed-in users can separately opt in to reviewed cross-conversation memories, inspect or correct them, pause their use and delete them from account settings.
Your controls
Venxa provides access, correction, export and deletion controls subject to identity verification and applicable legal retention requirements.