Ask Venxa
Safety

Clear limits are part of the product.

01

A useful answer begins with an honest boundary.

Venxa separates domains, keeps the selected intelligence visible and provides a path to qualified human support. Safety is not a disclaimer at the end; it shapes what the product should do from the beginning.

Domain boundaries

Different intelligences. Different responsibilities.

Astrology

Reflective chart-based guidance. It does not guarantee events or replace financial, medical or legal judgement.

Psychology

Support for reflection and practical next steps. It does not diagnose conditions or provide crisis intervention.

Legal

Structured general information when available. It does not create a lawyer-client relationship or represent anyone.

Human experts

Credentials, scope and verification status must be visible before booking. Professional responsibility remains with the expert.

Controls you can see

Context should never move silently.

Conversation history and expert sharing are separate decisions. Temporary chat stays outside account history, and an Expert Handoff is shared only after review and approval.

Inspect context policySee how same-conversation context is bounded.
Choose Temporary chatKeep a conversation separate.
Approve the Expert BriefShare only the context you intend.
Urgent situations

Venxa is not an emergency or crisis service.

If someone may be in immediate danger, contact appropriate local emergency services or a qualified crisis provider. Do not wait for an AI response.

Reporting

Raise a concern with enough context to act.

Unsafe answer

Include the conversation, selected intelligence and what felt unsafe or misleading.

Expert conduct

Include the booking, stated scope and the specific conduct or credential concern.

Privacy or account

Describe the information, control or account action you need reviewed.

Contact the Venxa team